How IT Managed Services Can Streamline, or Kill, Your CMMC Compliance Efforts

With the Department of Defense (DoD) soon putting Cybersecurity Maturity Model Certification (CMMC) officially into contracts, many organizations struggle to meet this deadline by themselves. From implementing technical controls like vulnerability scans or SIEM’s, to conducting gap analyses and formal assessments, obtaining CMMC certification can be a complex process.

The CMMC compliance process is designed to enhance cybersecurity practices within the defense industrial base, ensuring that organizations working with the DoD have robust measures in place to protect sensitive information from cyber threats. Many organizations, especially SMB’s, do not have the resources on hand to implement all of these controls by themselves. That’s where they turn to their IT Managed Service Providers (MSPs) for assistance.

Everyone knows that having a good IT provider is critical to running a successful business. However, not all MSPs are created equal, especially when it comes to CMMC. Many organizations seeking certification (OSCs) that we talk with have a good relationship with their current MSP. This is a great thing to have, as we all know of horror stories about lousy MSPs. However, organizations pursuing CMMC need to be realistic about their current MSP’s capabilities to ensure they’re not left holding the bag and forced to pay for a second audit because their MSP doesn’t have their documentation in order.

Understanding the Role of IT Managed Services in CMMC Compliance

IT managed services provide specialized expertise and tools that can help organizations achieve and maintain CMMC compliance. These services, including those offered by managed security service providers, encompass the management of cybersecurity practices, continuous monitoring, and remediation strategies tailored to the specific requirements of the CMMC framework.

By partnering with an MSP, organizations can focus on their core operations while entrusting experienced professionals with the responsibility of complying with the CMMC practices. These services not only assist in becoming CMMC compliant but also ensure continuous compliance, minimizing risks associated with handling Controlled Unclassified Information (CUI) and Federal Contract Information (FCI).

How IT Managed Services Support the CMMC Compliance Journey

1. Conducting a Gap Analysis and Enhancing Security Controls

One of the primary steps in the CMMC compliance journey is conducting a comprehensive gap analysis. An experienced MSP can identify gaps in your organization’s current cybersecurity measures and provide actionable insights to address them. By carefully reviewing security controls, documentation, and incident response plans, MSPs proactively prepare for the official CMMC assessment conducted by Certified Third-Party Assessor Organizations (C3PAOs).

2. System Security Plans (SSPs): Ensuring Documentation Aligns with CMMC Requirements

The System Security Plan (SSP) is a cornerstone of the CMMC compliance journey. It serves as a comprehensive document that outlines how an organization implements and maintains its cybersecurity practices. IT managed services play a crucial role in helping organizations develop and update SSPs to align with the appropriate CMMC level.

An effective SSP includes:

  • Security Controls: Detailed descriptions of how the organization protects its systems and sensitive data down to the Assessment Objective level.

  • References to Policies and Procedures: Documentation of policies for access control, incident response, and data management.

  • CUI and FCI Handling: Clear guidelines for managing and protecting Controlled Unclassified Information (CUI) and Federal Contract Information (FCI).

MSPs help ensure that SSPs are not only complete but also regularly updated to reflect any changes in the organization’s cybersecurity posture, meeting the CMMC requirements for continuous compliance.

3. Risk Assessments: Identifying Vulnerabilities and Prioritizing Remediation Strategies

Risk assessments are essential for identifying vulnerabilities within an organization’s IT infrastructure. They provide a clear picture of where security controls may be lacking and help prioritize remediation strategies to address these gaps.

Key aspects of risk assessments include:

  • Threat Identification: Recognizing potential threats to the organization’s sensitive data.

  • Vulnerability Analysis: Identifying weaknesses in the organization’s technical and operational controls.

  • Remediation Planning: Developing actionable steps to address identified vulnerabilities.

MSPs use advanced tools to conduct thorough risk assessments, ensuring that organizations are well-prepared for C3PAO assessments and capable of meeting CMMC compliance standards.

4. Technical Controls: Addressing Issues Like Access Control, Encryption, and Network Security

Technical controls are the backbone of a robust cybersecurity framework. To achieve CMMC compliance, organizations must implement and maintain a range of technical measures that align with the framework’s requirements.

Examples of critical technical controls include:

  • Access Control: Implementing multi-factor authentication (MFA) and role-based access to restrict unauthorized access to systems and data.

  • Encryption: Protecting sensitive data in transit and at rest through robust encryption protocols.

  • Network Security: Utilizing firewalls, intrusion detection systems (IDS), and virtual private networks (VPNs) to secure the organization’s network.

MSPs specialize in deploying these controls and ensuring they are properly configured and continuously monitored. By addressing technical compliance issues, these services help organizations strengthen their cybersecurity measures and align with CMMC practices.

Addressing identified gaps is critical for successful CMMC certification, and MSPs provide the expertise needed to close these gaps efficiently.

5. Preparing for C3PAO Assessments

Formal assessments conducted by C3PAOs are a critical step in achieving CMMC certification. Your MSP plays a crucial role in preparing for these evaluations by conducting mock assessments, reviewing documentation, and ensuring all evidence aligns with CMMC practices.

During the preparation phase, MSPs can:

  • Review and update incident response plans.

  • Conduct technical audits to validate compliance with security controls.

  • Train staff to ensure they understand their roles in maintaining cybersecurity practices.

By ensuring readiness for the actual assessment, MSPs increase the likelihood of a successful outcome.

6. Remediation Strategies for Identified Gaps

If an organization falls short during a pre-assessment or formal evaluation, MSPs provide targeted remediation strategies to address deficiencies. These services focus on closing gaps in documentation, technical compliance, and training. Ongoing support is essential to ensure continuous monitoring and updates, helping businesses adapt to evolving regulations and threats.

Remediation strategies may include:

  • Updating the system security plan (SSP) to reflect current practices.

  • Implementing new security measures to address identified vulnerabilities.

  • Providing training for staff to ensure alignment with CMMC practices.

Timely remediation is crucial for meeting deadlines and avoiding delays in certification.

Advantages of IT Managed Services in Achieving CMMC Compliance

Cost-Effective Compliance

Achieving CMMC compliance can be resource-intensive, particularly for small and medium-sized businesses. MSPs reduce the financial burden by offering scalable solutions tailored to an organization’s specific needs. These services eliminate the need for hiring in-house experts, providing a cost-effective way to meet compliance requirements.

Access to Expertise

Managed service providers employ experienced professionals who are well-versed in CMMC practices and the latest cybersecurity measures. Their expertise ensures that organizations are equipped to handle the complexities of the CMMC compliance journey, from gap analyses to formal assessments.

Continuous Monitoring and Maintenance

CMMC compliance requires continuous adherence to security practices, even after certification is achieved. MSPs provide ongoing monitoring, maintenance, and updates to ensure organizations remain compliant. This proactive approach reduces the risk of non-compliance and protects sensitive data from emerging cyber threats.

Is Your MSP CMMC Ready? Key Considerations for Continued Partnership

Ensuring your current MSP can effectively support your CMMC journey requires a thorough evaluation of their capabilities and a clear understanding of shared responsibilities. A critical element is a detailed shared responsibility matrix that delineates responsibilities down to the Assessment Objective level within the CMMC framework. This granular approach clarifies who is responsible for implementing and maintaining each specific security control, minimizing ambiguity and ensuring comprehensive coverage.

Your MSP should also be aware of FedRAMP, and the potential need for them to use FedRAMP authorized tools. There is still some debate on whether or not MSPs will need to use FedRAMP authorized tools or not. One of the biggest challenges is the current lack of tools that MSPs use that are FedRAMP authorized. Your MSP needs to be aware of these changing requirements and be prepared to shift over to potentially a completely new tool stack.

Finally, demonstrable expertise is paramount. Your MSP should possess certified professionals, a proven track record of successful CMMC implementations, and a deep understanding of the evolving regulatory landscape. Don’t hesitate to ask for case studies, client testimonials, and evidence of their ongoing investment in CMMC training and knowledge. Without these key elements – a detailed shared responsibility matrix, FedRAMP expertise, and demonstrable experience – your CMMC compliance efforts may be at risk.

Overcoming Common Challenges with IT Managed Services

1. Documentation Gaps

Incomplete or outdated documentation is a common challenge for organizations seeking CMMC certification. MSPs ensure that critical documents, such as SSPs and incident response plans, are complete, accurate, and aligned with CMMC requirements.

2. Technical Compliance Issues

Organizations may struggle with technical aspects of CMMC compliance, such as implementing advanced security controls or configuring networks. IT MSPs address these challenges by deploying the necessary tools and expertise to ensure compliance.

3. Lack of Internal Resources

For many defense contractors, limited internal resources can hinder progress toward CMMC certification. MSPs act as an extension of the organization, providing the support needed to achieve compliance without overburdening internal teams.

The Role of IT Managed Services in Supporting DoD Contractors

For DoD contractors, achieving and maintaining CMMC certification is essential for securing contracts and protecting CUI data. MSPs play a critical role in supporting these organizations by:

  • Ensuring compliance with the Department of Defense’s cybersecurity requirements.

  • Strengthening cybersecurity measures to protect CUI and FCI.

  • Preparing organizations for formal assessments conducted by certified CMMC assessors.

By partnering with the right IT Managed Services Provider, DoD contractors can streamline their compliance journey and focus on meeting their mission objectives.

Simplify Your CMMC Compliance Journey with FirstCall

Achieving CMMC compliance is a complex process that requires careful planning, robust cybersecurity measures, and continuous adherence to the CMMC framework. The FirstCall Team simplifies this journey by providing the expertise, tools, and support needed to prepare for formal assessments and achieve certification.

Whether you’re conducting a gap analysis, preparing documentation, or addressing technical compliance issues, our team is here to offer scalable solutions to meet your organization’s unique needs. Partnering with us not only streamlines the compliance process but also enhances your organization’s overall cybersecurity posture.

As the CMMC requirements evolve, staying ahead of the curve is essential for maintaining eligibility for DoD contracts. Engage with the FirstCall Team today to ensure your organization is ready for your CMMC assessment.

 

Published On: January 25th, 2025 / Categories: CMMC / Tags: , , , , , /

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