SAP managed services for mid-sized companies
Your SAP team, on call.
FirstCall Consulting supports companies that run SAP without a large in-house team. Senior consultants who learn your system, keep it running and get you ready for 2027, either as your full SAP team or one or two roles beside your people.
New · The Decision Sprint
Does your SAP plan fit the ECC deadline?
A two-week, fixed-fee check of your migration timeline. You get a dated plan and a clear answer: start, stage, or negotiate.
- A dated milestone plan worked back from Dec 31, 2027
- A readiness scorecard
- Your top ten risks, with owners
- A one-page decision memo you keep
Who we help
Built for companies that bought SAP, not an SAP department
Most of our clients have $200 million to $1 billion in revenue. They need deep SAP expertise every month, but not a full bench of specialists on payroll.
Manufacturers and distributors
Finance, supply chain, production and warehouse processes that can’t wait for a ticket queue.
Learn more →Lean IT teams
One or two SAP people carrying the whole system. We add depth across modules and technical skills.
Learn more →ECC customers facing 2027
A clear-eyed look at extended maintenance, S/4HANA and the support you’ll need either way.
Learn more →SAP partners
Senior consultants for your projects when you need them, and roll-offs when you don’t.
Learn more →SAP services
Senior SAP support, end to end
Functional and technical coverage across ECC and S/4HANA, priced by the hour, by retainer or by project.
SAP managed services
Day-to-day functional and technical support, tickets tracked and reported, from people who know your system.
Learn more →Fractional SAP team
A senior consultant who fills a seat on your team for as long as you need, without a full-time hire.
Learn more →S/4HANA and ECC 2027
Readiness checks, custom code and data inventory, and partner-delivered migrations with FirstCall support after go-live.
Learn more →Projects and enhancements
Scoped work from the same team that supports you, so nothing is lost in handoff.
Learn more →Development and customization
ABAP, Fiori, SAPUI5 and interface work that fits the way your business runs.
Learn more →Basis and technical
Upgrades, enhancement packages, performance, transports and system administration.
Learn more →ECC 2027
December 31, 2027 is a planning deadline, not a migration deadline.
SAP ends mainstream maintenance for ECC on enhancement packages 6–8 at the end of 2027. Extended maintenance runs through 2030 for an added fee. Your system keeps running; what changes is what SAP covers and what it costs.
We’ve already helped our ECC clients reach the enhancement-package level SAP requires for extended maintenance, so they can choose their timing instead of having it chosen for them.
01 · The 5-minute qualifier
Eight questions on eligibility, support and data.
02 · What actually changes
The dates and the four paths, in two pages.
03 · The budget reality check
What the next three years of SAP really cost.
How we work
From first ticket to long-term partner
Listen
Learn your system, your people and where support hurts today.
Match
Pair you with senior consultants who fit your modules and technology.
Support
Work tickets and requests, tracked and reported every month.
Improve
Fix recurring issues at the root and take on the enhancements you’ve been putting off.
Plan ahead
Get you ready for 2027 and stay with you after any move.
What clients say
Long relationships, by design
“In our 6-year partnership with FirstCall Consulting, they have consistently helped us maximize SAP’s utility in our business. Moreover, they’ve helped us reduce our FTE support costs by over 60%.”Al Furman, Director of IT, Madden Communications
“We have been working with FirstCall Consulting Partners since 2014 and we couldn’t be happier with their service.”Trinity Packaging Corporation
“They are always quick to address any issues, provide updates, and communicate effectively throughout the entirety of a project’s lifecycle.”The Marvin Group
Microsoft Dynamics 365
Running Dynamics instead of SAP?
We also help companies implement, support and get more from Dynamics 365.
Dynamics 365 servicesResources
Guides that answer the hard questions first
ECC 2027 Reality Check
Three short guides: are you ready, what changes, and what it costs.
Learn more →SAP support scorecard
Twelve questions, an instant score and a plan you can take to leadership.
Learn more →SAP support buyer’s guide
How mid-sized companies choose and budget SAP managed services.
Learn more →Talk to us
Not sure where to start?
Book a 30-minute call. We’ll look at how your SAP is supported today, what 2027 means for you, and whether you need us at all.
Or call (855) 494-3221