SAP services
Every SAP skill you need, without hiring for every one.
Functional and technical SAP support for ECC and S/4HANA, delivered by consultants who typically bring 20 or more years of experience. Use us as your entire SAP team or to fill the gaps in yours.
What we do
Eight ways we support your SAP
SAP managed services
Day-to-day functional and technical support, tickets tracked and reported, from people who know your system.
Learn more →Fractional SAP team
A senior consultant who fills a seat on your team for as long as you need, without a full-time hire.
Learn more →S/4HANA and ECC 2027
Readiness checks, custom code and data inventory, and partner-delivered migrations with FirstCall support after go-live.
Learn more →S/4HANA support
Already live on S/4HANA? Support for the custom code, data, interfaces and users that SAP doesn’t cover.
Learn more →Projects and enhancements
Scoped work from the same team that supports you, so nothing is lost in handoff.
Learn more →Development and customization
ABAP, Fiori, SAPUI5 and interface work that fits the way your business runs.
Learn more →Basis and technical
Upgrades, enhancement packages, performance, transports and system administration.
Learn more →Security and GRC
Roles, user access, audit support and access controls that hold up to auditors.
Learn more →Coverage
Modules and technology we support
Finance and controlling (FI/CO), sales and distribution (SD), materials management and production planning (MM/PP), plus SuccessFactors, Concur and CRM. On the technical side: ABAP, Fiori, SAPUI5, Basis, security and GRC.
FI/COSDMMPPSuccessFactorsConcurCRMABAPFioriSAPUI5BasisSecurity and GRC
Commercial models
Pay for support the way you use it
- Time and materials. Pay for the hours you use each month.
- Retainer. A set block of hours with guaranteed availability.
- Pool of hours. A defined pool under a statement of work for a project or backlog.
- Fractional role. A named consultant in a seat on your team.
Why FirstCall
Senior people, long relationships
Senior by default
Hardly anyone on our team has fewer than 20 years in SAP. They’ve seen most of what SAP can do to a month-end close.
Same faces every month
Your consultants learn your customizations and stay. No re-explaining your system to a new person every ticket.
Flexible coverage
Scale up for a project or a busy quarter and back down after, without hiring or layoffs.
Built for the mid-market
Big-firm expertise at a size and price that fits a $200M–$1B company.
Talk to us
Not sure where to start?
Book a 30-minute call. We’ll look at how your SAP is supported today, what 2027 means for you, and whether you need us at all.
Or call (855) 494-3221